Satisfied patients are less likely to file medical malpractice lawsuits. That’s why Capson provides tools and resources to help physicians and practice administrators proactively improve patient satisfaction and protect their practice and reputation.
Our PatientImpact program captures patient feedback so you can quickly identify areas for improvement. After each appointment, patients receive an email invitation to complete a short online survey – giving them a voice other than physician review sites. Powered by Press Ganey, the leader in patient satisfaction measurement, PatientImpact is a powerful tool that helps physicians protect their reputation.
NANCY NEIGHBOURS, M.D.
Family Practice, Huntsville, AL
Contact a Capson Advisor to learn more about our signature PatientImpact program and how we can help you safeguard your reputation – and prevent complaints from escalating into claims in the first place.