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Capson
 

We're building more than a company. Capson is a Medical Professional Liability Insurance Carrier, headquartered in Austin, TX. Capson was founded on the belief that doctors are not being treated fairly by the medical malpractice industry, and that it was time to challenge the entire approach to medical malpractice insurance. Capson did just that by creating an all-inclusive, three-tiered approach to coverage, which delivers lower premium, provides a higher degree of claim protection, and enables doctors to really listen to their patients. Capson is an equal opportunity employer.

 

ACCOUNT MANAGER

The Account Manager is primarily responsible for the day to day maintenance of current policies.

 

Primary Responsibilities

  • Develop and maintain relationships with agents, direct insureds/administrators
  • Be point of contact for agent/insured questions concerning the policy
  • Receive requests for policy changes, determine if all information has been received, request the change within authority level or seek UW approval
  • Review renewals on a monthly basis
  • Review and release new business indications
  • Review and release of policy endorsements
  • Provide policy documents to the agent/insured
  • Follow-up on renewals until renewal documents are received
  • Assist Senior Underwriter/Director of Underwriting with special projects as needed
  • Travel as necessary for Field Underwriting, Insured visits, Trade Shows, etc.

 

Qualifications

  • Bachelor’s Degree
  • Excellent organizational skills
  • Strong written and communication skills
  • Succeeds in fast paced environment, requiring personal organization, multi-tasking, and prioritization
  • Strong customer service skills (for use with internal and external customers)
  • Strong attention to detail
  • 3 years customer service experience
  • Medical Professional Liability experience preferred

 

About Capson
Capson is a Medical Professional Liability Insurance Carrier, headquartered in Austin, TX. Capson was founded on the belief that doctors are not being treated fairly by the medical malpractice industry, and that it was time to challenge the entire approach to medical malpractice insurance. Capson delivers extraordinary service, exceptional protection, and lower premium to independent physicians across the nation. Capson is an equal opportunity employer.