Largest Patient Satisfaction Survey Provider Now Available to
Individual Physicians and Small Group Practices Working with Capson
Jan. 30, 2013 (South Bend, Ind.) – Press Ganey Associates, Inc. announced today it reached a multi-year agreement to provide access to patient satisfaction survey services for the physician clients of Capson Physicians Insurance, a national medical malpractice insurance carrier. This agreement enables Capson’s base of smaller physician practices to leverage the methodology, benchmarking and improvement tools of Press Ganey, a leader in improving the patient experience.
“Press Ganey gives health care organizations the ability to capture the voice of the patient in order to enhance the clinical quality and safety of care. This new relationship with Capson gives more patients the opportunity to share their views on the care they receive and will also help improve physicians’ understanding of the patient experience,” said Patrick T. Ryan, CEO of Press Ganey. “We are proud to provide smaller physician practices around the country with access to the industry’s leading tools. It’s clear that Capson believes in the value of strong physician-patient communications, and sees Press Ganey as a logical partner to support their physicians.”
“Capson has always been focused on helping our clients prevent non-meritorious claims from being filed in the first place,” said Maury Magids, Founder of Capson. “Our relationship with Press Ganey supports this commitment and also demonstrates how both companies have come together to embrace improvement.”
For more information about the Press Ganey and Capson partnership, click here.
Press Ganey Associates, Inc.
Recognized as a leader in performance improvement for nearly 30 years, Press Ganey partners with more than 10,000 health care organizations worldwide to create and sustain high performing organizations, and, ultimately, improve the overall health care experience. The company offers a comprehensive portfolio of solutions to help clients operate efficiently, improve quality, increase market share and optimize reimbursement. Press Ganey works with clients from across the continuum of care – hospitals, medical practices, home care agencies and other providers – including 50 percent of all U.S. hospitals. For more information, visit www.pressganey.com.
Capson Physicians Insurance
Capson is a medical malpractice insurance company, based in Austin, TX. The Capson Approach to medical malpractice insurance is simple: pay lower premiums, resolve claims faster, and give patients a voice. Capson was founded on the belief that doctors are not being treated fairly by the medical malpractice industry, and that it was time to challenge the entire approach to medical malpractice insurance. We did just that, creating a three-tiered approach to deliver lower premium with a higher degree of physician protection and the ability to really listen to your patients. For more information, visit www.capson.com.