Capson helps physicians, surgeons, and group practices take a proactive approach to reputation management and loss prevention.
Improving patient satisfaction lowers exposure to liability, so we’ve partnered with Press Ganey, the market leader in patient satisfaction, measurement, and improvement, to deliver our PatientImpact Program. This CMS-compliant patient satisfaction survey and measurement system helps mitigate risk by giving patients a voice and providing an outlet other than review sites like Yelp and Healthgrades.
To further protect your practice, Capson provides timely information on industry news and insights, best practices, risk mitigation techniques and tools, and educational resources.
A fast response is critical. If a claim does occur, our in-house medical malpractice attorneys respond within 24 hours of notification. This creates a peer-to-peer relationship between our in-house medical malpractice attorneys and the patient’s attorneys, reducing the time and cost of closing claims. On average, our early claims resolution closes non-meritorious claims 83% faster than other carriers.*
*Represents 2012 Industry Data vs. 2015 Capson data.