The Capson


Posted by Capson Team on Oct 9, 2017 5:34:42 PM
Like any industry, medical malpractice has its merits and its flaws. What might seem like standard practice for all carriers, simply aren’t. So here are three ways the medical malpractice industry can make positive changes in order to serve physicians better. 
Simplify and Speed Up the Applications Process
At the moment, medical malpractice companies can take up to a month to process new physician applications. 
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8 Things To Consider When Evaluating Medical Malpractice Carriers

Posted by Capson Team on Sep 21, 2017 12:50:51 PM

If you are a physician or administrator who’s pressed for time and resources, it can be tough to discern exactly what your medical malpractice coverage should contain, much less what type of policy to purchase. As you look for ways to reduce expenses by comparing the rate you’re paying to what’s available in the marketplace, you may realize you’ve lost hundreds, even thousands of dollars in premium paid per year. You may realize you’ve been taken advantage of through various policy clauses forcing you to settle when they perhaps could have won your case. These situations are completely avoidable.

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Why Physicians Need to Rethink Social Media

Posted by Capson Team on Sep 6, 2017 9:00:00 AM

Physicians are some of the busiest people on the planet, right? So, for medical doctors, spending time on social media is just not feasible. Or is it?

Physicians, in many cases, have opted out of the traditional social media sites like Facebook, Twitter, LinkedIn and Instagram-- so they don’t have to deal with crossing professional appropriateness, or HIPAA. Another reason? They don’t have the time or resources. But for clinic leaders, keeping your social media up to date is a necessary evil when marketing staff just isn’t possible.

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What Physicians Should Do if a Medical Board Complaint is Filed

Posted by Capson Team on Aug 30, 2017 3:39:03 PM

It’s something that every physician dreads: a patient files a complaint with a state medical board. When this happens, physicians often enter into a cycle of worry and confusion which mirrors the five stages of grief: denial, anger, bargaining, depression and acceptance.

But there’s one thing a physician should never do if a letter of complaint comes in the mail. Ignore it. In many cases, doctors simply ignore that important piece of correspondence believing that the accusations filed against them are simply without merit. Unbelievably, ignoring a complaint is common.

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What med Students (don't) know about medical malpractice

Posted by Capson Team on Jul 31, 2017 9:32:06 AM

Physician burnout is, of course, high. Not only do they care for patients, if they are solo practitioners or part of small group, they must maneuver murky waters in areas that are unfamiliar to them: accounting, HR, marketing, and the law. Is that why, in order to bypass the administrative demands of running a practice, so many young doctors opt to join established physician groups and hospital systems?

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Quick Guide: Outsourcing Your Practice’s Medical Billing

Posted by Capson Team on Nov 5, 2015 8:15:00 AM

If your medical practice has been handling billing in-house, the increasing complexity – including the recent switch to ICD-10 – might have you thinking about outsourcing this important function. Perhaps you’re looking for ways to reduce expenses, or maybe you’re wondering if outsourcing billing and collections to a third party would improve your practice’s bottom line.

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14 Mobile Apps Your Physician Competitors Are Already Using

Posted by Capson Team on Oct 8, 2015 1:03:30 PM
,Has your medical practice embraced the mobile revolution? Four out of five physicians in the U.S. are using apps or reading professional content on mobile devices at work. The biggest reasons for the shift include improved quality and continuity of care, time efficiency, better communication with patients, and cost efficiency, according to research by MedData Group. A recent study by Elsevier found that more than three-quarters of physicians use mobile apps to access work-related content because it helps them save time, lower costs, and offer higher quality of care.
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ICD-10: Your top 8 questions, answered

Posted by Capson Team on Sep 3, 2015 1:15:00 PM
Time is running out! On October 1, 2015, healthcare providers and other entities covered by the Health Insurance Portability and Accountability Act (HIPAA) must make the switch to the new ICD-10 standard. If you have questions about the transition, you’re not alone; our ICD-10 Quick Guide has been one of our most downloaded articles. No one wants to miss out on the reimbursements their practice is entitled to. The MGMA recently polled its members and compiled a list of frequently asked questions on ICD-10. To help you navigate the new system, we’ve included those concerns and more in the list below.
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Suit Up or Scrub Down? How What You’re Wearing Impacts Patient Perception

Posted by Capson Team on Aug 13, 2015 10:00:00 AM

What did you wear to work today? Chances are that you’re dressed professionally – at least, according to your definition of “professionally.” In clinics across the country, physician attire is undergoing a shift. As it turns out, one doctor’s authoritative white coat is another doctor’s symbol of excessive formality.

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ICD-10: A Quick Guide for Physicians and Office Managers

Posted by Capson Team on Jul 20, 2015 10:03:00 AM

Is someone suffering from a sea lion bite? There’s a code for that: W5611XD. Did an individual experience an injury at the opera? Try code Y92253.

 You’ll find these and more in ICD-10. However, it’s more than just a catch-all for the bizarre and wacky. ICD-10 contains more descriptive versions of commonly used codes – a significant improvement from 

ICD-9’s more outdated and inconsistent counterparts. ICD-10 contains over 69,000 codes, compared to ICD-9’s 14,000. Although your practice may never need to know how to code a sea lion bite (apparently some medical professionals do), it’s still on the line for implementing ICD-10 by fall 2015. Read our full guide to learn how to successfully implement ICD-10, and most importantly, how it will benefit your practice and eventually make life easier.


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Switching Mid-Term Could Save You Money

Posted by Capson Team on Jan 30, 2015 3:06:00 PM

Fees versus Freedom: Why Short-Rate Penalties Shouldn't Scare You

As a society, we have been conditioned to avoid the pitfalls of cancelling a contract mid-way through. For example, if you have ever had to break a cell phone contract, you are probably aware of the headaches, and most importantly, the inevitable early termination fees. When faced with the choice of fees versus freedom, it is easy to understand why some would rather continue a relationship with a sub-par provider. 

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When, Not If

Posted by Capson Team on Jan 19, 2015 2:16:00 PM

Understanding the Importance of Claims Response:

If you were told you had a 60% chance of winning a raffle, would you purchase a ticket? A good number of people probably would.

What if that same person told you that you had a 60% chance of being sued? 

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Sorry versus Sued: Why Injured Patients Decide Not to Sue, Despite Medical Errors

Posted by Capson Team on Nov 19, 2014 11:41:00 AM

Just a few years ago, a highly esteemed Chicago surgeon operated on a patient in order to remove cancerous tissue. Much to his shock and dismay, he realized he had removed a segment from the wrong rib. The post-surgery X-ray clearly depicted the oversight.

For any physician, this is a nightmare scenario. He made an honest mistake, and that error caused his patient unnecessary pain and suffering.

Had that patient filed a claim, the surgeon could have been caught in an ugly medical malpractice lawsuit - one that could have easily spanned over several years, haunting him for the last few years of his career (he was near retirement).

However, none of these things happened. His patient actively decided not to pursue legal action. Why? Here’s a hint: it wasn’t luck.

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Renewing Your Medical Malpractice Policy: 8 Things to Watch Out For

Posted by Capson Team on Nov 3, 2014 8:12:00 AM

A Guide to Purchasing Medical Malpractice Insurance

No one wants to think about medical malpractice insurance. It can be overwhelming. If you are a physician or administrator who’s pressed for time and resources, it can be tough to discern exactly what your medical malpractice coverage should contain, much less what type of policy to purchase.

However, lately, it’s becoming a much more interesting topic of discussion. Physicians are finally sitting down and comparing rates. When they do, some are realizing they’ve lost hundreds, even thousands of dollars in premium paid per year. Others realize they’ve been taken advantage of through various clauses in their policy, forcing them to settle when they perhaps could have won their case. These are completely avoidable mistakes.

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A New Level of Patient Experience?

Posted by Capson Team on Oct 24, 2013 4:07:00 PM

Providing quality healthcare is the baseline for patient expectations in today’s medical practices, so it is important to consider the patient experience as a whole in order to fulfill your patients’ needs while maintaining a standard of excellence in the care you deliver.

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