The Capson

Should You Start Your Own Practice or Join a Hospital Group?

Posted by Capson Team on Mar 15, 2018 8:35:02 AM

At some point, you’ll be confronted by the one decision all physicians must make -- should you start your own practice or join the staff of a hospital? In other words, do you want to be your own boss and be an entrepreneur, or become an employee of a large corporation? As with any decision, there are pros and cons for both choices.

It’s interesting to note that the trend has started shifting from physicians owning their practice to becoming employees. In fact, a 2017 study conducted by the AMA revealed that 2016 was a watershed year – it was the first year when physician ownership dropped below 50%. It’s quite a contrast to 2014, when over half of physicians owned their practice.

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How Improving Patient Experience Can Help Your Practice Thrive

Posted by Capson Team on Feb 27, 2018 9:28:07 AM

Understanding the patient experience, and focusing on the quality of interactions with patients, is a big part of what helps your practice thrive. Quality patient interactions not only help enhance the quality of care patients receive, but how a practitioner interacts with their patients is also a determining factor for both online reputation and the risk of frivolous lawsuits. It is tremendously important that providers protect themselves by asking the following questions: Do patients truly feel cared about, listened to, and respected? Are you taking enough time to answer their questions?

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Quick Guide: Outsourcing Your Practice’s Medical Billing

Posted by Capson Team on Jan 22, 2018 8:15:00 AM

Hiring a medical billing company offers many conveniences, including reducing administrative expenses. But what makes sense for one practice won’t work for another. A decision may come down to personal preference. Some physicians opt to keep billing in-house because they feel more comfortable maintaining complete control over the process. Others are less interested in administrative headaches, and would rather focus on patient care.

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A New Level of Patient Experience?

Posted by Capson Team on Jan 11, 2018 11:07:00 AM

Positive patient experiences are at the center of today’s solo physician and small practices. More than any other type of medical organization, small groups rely on personal relationships, caring for longtime patients and building trust through generations. So why, then, do patients sometimes feel unheard or dismissed? Research shows that poor communication between physicians and patients can result in a breakdown in confidence and trust—high risk factors for medical malpractice suits and complaints.

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Suit Up or Scrub Down? How What You’re Wearing Impacts Patient Perception

Posted by Capson Team on Jan 9, 2018 10:00:00 AM

In clinics across the country, physician attire is undergoing a shift. While not the most important decision in a busy day, for physicians, dressing for the job can affect how peers and patients perceive them. One doctor’s authoritative white coat is another doctor’s symbol of stuffy formality.

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5 Things Your Waiting Room Says About Your Practice

Posted by Capson Team on Jan 8, 2018 12:30:00 PM

By the time your patients meet you, it’s likely they’ve already spent time in your waiting room. That means their first impression of you and your practice was established long before you introduced yourself. 

Researchers in Journal of Ambulatory Care Management found that a patient’s impression of their doctor visit is not shaped by one single thing, but influenced by a synthesis of multiple factors. Many of these factors can be modified in the waiting room. Here are five statements your waiting room may – or may not – be making about your practice.

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14 Mobile Apps Your Physician Competitors Are Already Using

Posted by Capson Team on Oct 8, 2015 1:03:30 PM
,Has your medical practice embraced the mobile revolution? Four out of five physicians in the U.S. are using apps or reading professional content on mobile devices at work. The biggest reasons for the shift include improved quality and continuity of care, time efficiency, better communication with patients, and cost efficiency, according to research by MedData Group. A recent study by Elsevier found that more than three-quarters of physicians use mobile apps to access work-related content because it helps them save time, lower costs, and offer higher quality of care.
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ICD-10: Your top 8 questions, answered

Posted by Capson Team on Sep 3, 2015 1:15:00 PM
Time is running out! On October 1, 2015, healthcare providers and other entities covered by the Health Insurance Portability and Accountability Act (HIPAA) must make the switch to the new ICD-10 standard. If you have questions about the transition, you’re not alone; our ICD-10 Quick Guide has been one of our most downloaded articles. No one wants to miss out on the reimbursements their practice is entitled to. The MGMA recently polled its members and compiled a list of frequently asked questions on ICD-10. To help you navigate the new system, we’ve included those concerns and more in the list below.
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ICD-10: A Quick Guide for Physicians and Office Managers

Posted by Capson Team on Jul 20, 2015 10:03:00 AM

Is someone suffering from a sea lion bite? There’s a code for that: W5611XD. Did an individual experience an injury at the opera? Try code Y92253.

 You’ll find these and more in ICD-10. However, it’s more than just a catch-all for the bizarre and wacky. ICD-10 contains more descriptive versions of commonly used codes – a significant improvement from 

ICD-9’s more outdated and inconsistent counterparts. ICD-10 contains over 69,000 codes, compared to ICD-9’s 14,000. Although your practice may never need to know how to code a sea lion bite (apparently some medical professionals do), it’s still on the line for implementing ICD-10 by fall 2015. Read our full guide to learn how to successfully implement ICD-10, and most importantly, how it will benefit your practice and eventually make life easier.


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Size Matters: Smaller Practices Have Lower Rates of Preventable Hospital Admissions

Posted by Capson Team on Jul 13, 2015 12:44:00 PM

It might seem logical that larger practices, with their greater resources and plentiful staff, provide superior care to that of smaller ones. However, when the size of a primary-care medical practice is brought into question, bigger isn’t always better. According to a study published by Health Affairs in August 2014, it would appear that smaller practices have the upper hand.

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3D Printing: Its Implications on the Future of Practicing Medicine

Posted by Capson Team on Feb 16, 2015 2:47:00 PM

The use of 3D Printing in the medical field may bring up some new questions of legality.

If you were given the chance to practice a new technique before the patient enters the operating room, would you take it? 

What about being able to handle a physical replica of a patient’s skull and practice cuts on it, not the person?perating room, would you take it? 

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Switching Mid-Term Could Save You Money

Posted by Capson Team on Jan 30, 2015 3:06:00 PM

Fees versus Freedom: Why Short-Rate Penalties Shouldn't Scare You

As a society, we have been conditioned to avoid the pitfalls of cancelling a contract mid-way through. For example, if you have ever had to break a cell phone contract, you are probably aware of the headaches, and most importantly, the inevitable early termination fees. When faced with the choice of fees versus freedom, it is easy to understand why some would rather continue a relationship with a sub-par provider. 

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When, Not If

Posted by Capson Team on Jan 19, 2015 2:16:00 PM

Understanding the Importance of Claims Response:

If you were told you had a 60% chance of winning a raffle, would you purchase a ticket? A good number of people probably would.

What if that same person told you that you had a 60% chance of being sued? 

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Sorry versus Sued: Why Injured Patients Decide Not to Sue, Despite Medical Errors

Posted by Capson Team on Nov 19, 2014 11:41:00 AM

Just a few years ago, a highly esteemed Chicago surgeon operated on a patient in order to remove cancerous tissue. Much to his shock and dismay, he realized he had removed a segment from the wrong rib. The post-surgery X-ray clearly depicted the oversight.

For any physician, this is a nightmare scenario. He made an honest mistake, and that error caused his patient unnecessary pain and suffering.

Had that patient filed a claim, the surgeon could have been caught in an ugly medical malpractice lawsuit - one that could have easily spanned over several years, haunting him for the last few years of his career (he was near retirement).

However, none of these things happened. His patient actively decided not to pursue legal action. Why? Here’s a hint: it wasn’t luck.

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Renewing Your Medical Malpractice Policy: 8 Things to Watch Out For

Posted by Capson Team on Nov 3, 2014 8:12:00 AM

A Guide to Purchasing Medical Malpractice Insurance

No one wants to think about medical malpractice insurance. It can be overwhelming. If you are a physician or administrator who’s pressed for time and resources, it can be tough to discern exactly what your medical malpractice coverage should contain, much less what type of policy to purchase.

However, lately, it’s becoming a much more interesting topic of discussion. Physicians are finally sitting down and comparing rates. When they do, some are realizing they’ve lost hundreds, even thousands of dollars in premium paid per year. Others realize they’ve been taken advantage of through various clauses in their policy, forcing them to settle when they perhaps could have won their case. These are completely avoidable mistakes.

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